As most of the Northern Hemisphere turns torrid, refrigerators
or ACs are no longer a luxury for consumers. Thus the consumption of
refrigerators increases rapidly with the cooling demands going up. For the
electric appliance store owners, why not size the opportunity to advertise your
store?
There is much more involved in selling home appliances than just having the
best appliance. Creatively advertising could make prospective customers know
about your business and provide an incentive for these customers to come into
your store.
The strategies below not only stare at a wide market of first-time buyers,
but also aim to open up a wide market for the more demanding “upgrade
customers”, looking for technological innovations in home appliances.
Educate your clients
Content is the king. Content Marketing is a great way to get a brand and
message in front of the right people. Whether it’s B2B or B2C, one of the most
important aspects of creating content is building trust and nurturing leads with
the help of educational assets. While it may seem elementary, creating content
that is relevant, authoritative, and educational to your audience is rewarding.
You can educate your audience on whatever appliance you’re showcasing and give
them the facts about your appliance and other known brands with the same type of
appliance.
To put the content in the front of more people, its primary approach is to
attract organic traffic to a website by improving a site's SEO, but once you
have the strategy and content in place, you can increase its reach and
engagement by paying for the content to feature on relevant websites. Paid
advertising can help to increase the ROI of content marketing.
Social Media
Social media isn't just a tool to gain exposure, and it also helps to endorse
your store. You can link in ads and offers on your Facebook page and have a
direct channel with your customers on Twitter. Networking on LinkedIn—both at
the personal and company level—can be another way to connect with your consumers
more directly. Remember to keep your stream updated frequently. A dormant,
abandoned blog is useless.
Besides, please attach more importance to videos. We have to face the facts
and understand that as people we are visual learners, observers, and watchers.
Making videos on your Instagram and Facebook accounts will greatly increase
traction compared to a regular post, and posting tutorials, documentaries,
behind-the-scenes footage, and how-to videos on your Youtube channel will help
interact with and educate your audience. So use more videos.
Create a loyalty program
A loyalty program is a reward program a company offers to its customers who
frequently make purchases. Since it costs 5 to 25 times more to acquire a new
customer than it does to retain an existing one, loyalty programs are a popular
type of promotion and a great way to keep people coming back for more.
When you create a customer loyalty program, it should be fun, and ultimately,
deliver value to your customers.
Perhaps customers can get points and redeem rewards. Maybe they have to play
a game to get points. Either way, they're more likely to keep coming back.
People like to have fun and this will help them create a connection with your
brand, which is important to retaining customers.
In fact, studies show that customers who have an emotional connection to your
brand tend to have a lifetime value that's four times higher than your average
customer. These customers spend more with your business, and therefore, should
be rewarded for it. After all, you need them the most.
Whether you're a new or established business, you should consider creating a
loyalty program to boost repeat customers.
Customize Your Marketing Messages
It is a preparatory step that you personalize your message to your target
demographic, greeting them by their first names in your marketing campaign
emails or when they comment on your Facebook post. Personalization is a strategy
that increases relevance and engagement, which ultimately drives trust and
sales.
What’s more, you need to know what they want. As a kitchen appliance store
owner, what does your consumer want from a kitchen appliance? Reliability?
Style? Maybe extra helpful features? Whatever the case may be, knowing what your
consumer wants and portraying that in your message is important. If you use
information about your customers that they don’t realize you have, or without
getting a clear picture of their wants and needs, the odds are good your efforts
will backfire and you will alienate them.
At last, you can include more customized characteristics in your message,
through a distinctive design and content.
As you carry out the start steps, be careful not to lose sight of why you’re
opening your kitchen appliance business in the first place, and keep vigilant of
what is happening around you. That is, remember the passion that inspired you to
launch your business, and make potential customers know about your business and
provide an incentive for these customers to come into your store.